Embracing a Year of Growth: Welcome 2025

16 January 2025

Reflecting on a great year

Chris Stock, managing director at Inforlogic, explains why 2025 is set to be a record year, with an expanded team, plethora of new customers and a pipeline of exciting projects ahead

 

2024 was yet another tumultuous year for UK manufacturing. In addition to ongoing supply chain and skills-related challenges, a change in government, and announcement of the much welcome Industrial Strategy brought with them potential change.

As I reflect on an incredibly busy 12 months at Inforlogic, it’s fair to say that 2025 looks set to be one of our best years yet. Having celebrated our 10-year anniversary in 2023, the Inforlogic team continues to grow in both numbers and experience, and they really are a fantastic bunch of people that I’m very proud of.

Welcoming new wins

We welcomed new customers in a range of sectors – from beverage and soft drinks bottling company, Norbev to precast concrete manufacturer, Moore Concrete, who has already gone live with the first phase of a major transformation. Both of these also add to our growing customer base in Northern Ireland.

We also delivered record numbers of new projects to existing customers, with a rising number of long standing  users upgrading their system to the Infor Cloud, which is  an increasing trend. With both turnover and headcount increasing year on year, as well as an ever-busier helpdesk which ensures our customers have access to our bespoke support service as and when they need it. Because this capability can be scaled up or down, it helps keep costs down for internal IT departments, allowing services to be used only when needed, bringing all-important flexibility.

Boosting value: telling our customers’ stories

Testament to the dedication of our team in ensuring our customers continually optimise and expand value from Infor SyteLine is that we published a record number of customer success stories in 2024. In reading these, the thing which never ceases to fascinate me, is the breadth of manufacturing industries and the respective challenges Infor SyteLine supports.

Plastic moulding company Denroy for example, leaned on Syteline to completely diversify its business in response to the pandemic. With demand in its aerospace division dropping, demand for PPE soaring, and the fulfilment model for its haircare operation moving solely to online, it had to channel substantial agility to mitigate risk and embrace opportunities. With our support they were able to achieve this and subsequently adjust as the markets revert back.

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Supporting a global footprint

Bioprocessing product manufacturer Sanisure faced different challenges in that it needed to support a more global footprint to aid expansion. Having worked with an alternative partner, Inforlogic was brought in to replace them based on its experience and track record of similar projects. Because our consultants have such deep industry knowledge, we were able to deliver a seamless roll-out and minimise any business disruption.

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Of course these customer successes are really only made possible by the outstanding people we have. To see everyone’s contribution recognised, and our people coming together to form part of a fantastic working environment and culture across the business, is what drives us. Our customers tell us time and time again how fantastic our people are, and in fact, our most recent recruit comes directly from one of the UK’s oldest names in manufacturing, further reinforcing our ‘industry-first’ reputation.

As ever, we took time out at the end of the year to celebrate at our Christmas get together, which saw Crystal Maze challenges test us all, and definitely highlighted the diverse range of skills we have across the team!

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New website, new capabilities

2024 also saw us launch our updated website to help showcase these success stories alongside our core services and capabilities, and provide insights into what’s new both with Inforlogic, and with Infor SyteLine as a solution. We were lucky enough to hear from a number of Infor’s executives at its annual user conference in the Summer. As well as learning more about Infor’s long term roadmap for the platform which involves some really exciting new functionality in development, particularly around AI and RPA, it was great to catch up with customers old and new.

Cloud and AI

We continue to see more and more customers migrate to the cloud, and capitalise on the AI capabilities within SyteLine, with forklift manufacturer Combilift demonstrating incredible AI-led ROI via revenue increases and cost reductions as well as improved automation and productivity.

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A bright year ahead

When I look ahead to the next 12 months, I’m both proud and excited to see what’s in the pipeline. With a genuinely brilliant team of people, and a track record of customer successes, we’re looking forward to helping more manufacturers to digitally transform, drive greater automation and intelligence in their quest for market share, and support their respective journeys.

Here’s hoping it’s a productive and enjoyable one and wishing all of our team, partners and customers a productive, successful and enjoyable 2025.

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